Defrosting
During defrosting, an air-source heat pump removes frost and ice from its outdoor heat exchanger. This uses a little energy and is just part of winter operation.
- Evaporator: the cold refrigerant absorbs heat from the air, ground or water and evaporates.
- Compressor: it compresses the vapour, which increases the temperature. Electricity is needed here.
- Condenser: the hot vapour releases its heat to the heating water and becomes liquid again.
- Expansion valve: the pressure drops, the refrigerant cools down, and the cycle starts all over again.
An air-to-water heat pump gets its heat from the outdoor air. In doing so, it significantly cools down the air at the evaporator, the finned heat exchanger in the outdoor unit. Moisture from the air condenses on the fins. If the temperature at the evaporator is below 0 °C, this water freezes into frost and ice.
Why this is important
Ice clogs the fins. The air cannot pass through as easily and the refrigerant absorbs less heat. Therefore, the appliance must defrost the ice regularly. This requires energy, which reduces the heat pump's performance factor. Which defrosting method is used depends on the appliance.
What this means for you
- Plumes of steam or dripping water on the outdoor unit on cold, damp days are normal and not a defect.
- The meltwater must be able to drain away. Plan a gravel or shingle bed under the appliance.
- Choose a slightly elevated location that will not sink into the snow in winter.
- If fault messages regarding defrosting accumulate, have this checked by your installer.
This does not affect geothermal and groundwater heat pumps because their heat source does not freeze. If you want to compare heat sources, read Air or geothermal energy. The efficiency over the whole year, including defrosting, is shown by the seasonal performance factor (JAZ).
Related terms
Air-to-water heat pumpSeasonal performance factor (JAZ)Monobloc heat pumpSound power level
Sources
- klimaaktiv Wegweiser zur guten Installation von Wärmepumpen (klimaaktiv Guide to Good Installation of Heat Pumps, BMK, 2020) (accessed on 4 October 2026)
- Energie- und Umweltagentur NÖ: Infoblatt Aufstellort Luft-Wasser-Wärmepumpe (Energy and Environment Agency of Lower Austria: Information Sheet on Installation Sites for Air-to-Water Heat Pumps, 2025) (accessed on 4 October 2026)
- Energieinstitut Vorarlberg: Die Wärmepumpe, eine Glanzleistung an Effizienz (Energy Institute Vorarlberg: The Heat Pump, a Masterclass in Efficiency) (accessed on 4 October 2026)